By Michael Kedik, Xigent VP Offering Management
Xigent’s Full-Stack Observability Blog Series (Part 3 of 6)
Business leaders are surrounded by interconnected technologies and systems. One application may depend on multiple systems; a single problem could cause a ripple effect that trickles down and impacts the end user. A hiccup in the digital journey erodes the end user’s trust in your product. Full-Stack Observability (FSO) provides real-time visibility into problems before they occur, determining the business impact and the root cause.
Ed Ferron, Xigent’s FSO expert, explains, “The benefits of Full-Stack Observability include helping our customers find problems early in their environment and implementing proactive monitoring so they can see it before it impacts their customers or revenue.” Ferron continues, “what Xigent brings to the table is not only the ability to find those problems early but to remediate those problems and resolve them with our deep expertise in code and software architecture. Outcomes seen across Xigent’s customers include everything from improving Net Promoter Score and their experience with customers, all the way to improving application performance, reliability, and uptime of their key applications.”
In addition to the insights shared by Ferron, here is a list of the Top 5 benefits Xigent’s FSO clients have experienced:
1. Increased Performance Tracking
2. Improved End-User Experience
3. Fortified Standard Operations
4. Change Management with Quantifiable Professional Insights
5. Increased Profitability & Operational Guidance
After understanding the value of FSO, you may wonder if FSO is suitable for your company. Ferron addresses this common question by sharing, “We see Full-Stack Observability (FSO) and Application Performance Monitoring (APM) software deployed for a wide range of applications, and today, everything’s an application. When you have an application that may impact your revenue, online banking, or how your customers engage with you, FSO benefits you.”
If you are interested in meeting with Ferron and the Xigent team to determine how your business can benefit from FSO, reach out to schedule your introductory meeting.
Be sure to stay tuned for part 4 of our Full-Stack Observability series, where we break down the components that make FSO what it is and how it operates to support your native systems.
Be sure to check out Xigent’s FSO web pages, follow us on social media, and stay tuned to read parts 4-6 of Xigent’s Full-Stack Observability blog series to stay up to date on FSO as we release content discussing Full-Stack Observability:
Part 1 – Meet Xigent’s Full-Stack Observability Expert: Ed Ferron
Part 2 – What is Full-Stack Observability?
Part 3 – Benefits of Full-Stack Observability
Part 4 – Components of Full-Stack Observability
Part 5 – Journey to Full-Stack Observability
Part 6 – Xigent’s Approach to Full-Stack Observability