Privacy Policy

Xigent LLC. (“Company,” “we,” “us,” “our”) know that our visitors and users (“you,” “your”) care about your privacy and how your personal information is used and shared. This Privacy Policy covers the collection and use of information for this website, www.xigentsolutions.com (the “Site,” “we”).

By using this Site, you agree to the terms and conditions of this Privacy Policy. This Privacy Policy (“Policy”) is intended to help you understand:

  1. What information we collect
  2. How we use collected information
  3. When we share your information
  4. Third-party sites
  5. Security
  6. Choices & access
  7. Retention period
  8. Use of site by children
  9. Sensitive information
  10. Changes to this Policy
  11. Contact us

 

1. What information we collect

Information you give us. When you submit inquiries, request information or give us feedback on or in relation to this Site, we will ask you for relevant personal information like your name, address, phone number, and email address. We may also ask you to provide other information in connection with your request, such as your location and industry, your preferred means of communication, as well as other information.

Information from your use of this Site. We may automatically receive information when you visit our Site. This includes information about your Internet Protocol (IP) address, browser information, information collected through cookies, pixel tags, and other technologies, the date and time of your visit, and the web page you have visited immediately prior to visiting this Site.

2. How we use collected information

We may use the information you give us:

To respond to your inquiries and fulfill your requests.
To send you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information.
To send you commercial communications that we believe may be of interest to you.
For our business purposes, such as data analysis, audits, developing new products, enhancing our Site, improving our services, identifying usage trends and determining the effectiveness of our communications.
We may use the information we receive from your use of this Site in the following ways:

Your IP address: Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.

We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose personal information. Please note that we treat IP Addresses, server log files and related information as non-personal information, except where we are required to do otherwise under applicable law.

Your browser: Certain information is collected through most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.

Cookies: Cookies allow a web server to transfer data to a computer for recordkeeping and other purposes. Both session and persistent cookies may be used in connection with the Site. These cookies are used for security purposes, to facilitate navigation, to display information more effectively, and to better serve you with more tailored information, as well as for online tracking purposes. We may also use cookies to gather statistical information about the usage of the Site in order to continually improve the design and functionality, to understand how users use the Site, and to assist us with resolving questions regarding the Site.

We use Google Analytics to help us analyze how visitors use the Site. Among other things, Google Analytics uses cookies to collect information about the number of visitors to the Site, the webpage that referred visitors to the Site, and the pages that visitors view within the Site. The Google Analytics cookie remains on your computer after you close your browser; this type of cookie is known as a “persistent” cookie.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. Some features of the Site may not work properly if you decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/ located outside the Site. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout located outside the Site.

Pixel tags, web beacons, clear GIFs or other similar technologies: These may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our communications and compile statistics about Site usage and response rates.

We may use and disclose this information consistent with local law.

If we combine non-personal information (information that does not personally identify you) with personal information (such as combining your name with your geographical location), the combined information will be treated by us as personal information as long as it is combined.

3. When we share your information

We may disclose your information:

To our third-party service providers who provide services such as website hosting, data analysis, email delivery services, auditing services and other similar services to enable them to provide services.

To identify you to anyone to whom you send messages through the Site.

With third parties in the form of unnamed personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial. Except as noted above, you will be notified when your Personal Information may be shared with third parties in personally identifiable form, and will be able to prevent the sharing of this information.
To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock

As we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

4. Third-party sites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates.

5. Security

We use reasonable organizational, technical and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below.

6. Choices and access

If you no longer want to receive electronic updates, marketing communications, and other communications related to other products or services offered by us, you can click on the “unsubscribe” link available in each email or contact us and request to be removed from our email marketing database.

If you would like to review, correct, update, suppress, or otherwise limit our use of your personal information that has been previously provided to us you may contact us.

We try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared it.

Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send you important administrative messages as part of your ongoing use of our products or services.

7. Retention period

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

8. Use of site by children

The Site is not directed to minors, and we request that children under 18 not provide personal information through the Site.

9. Sensitive information

We ask that you not send us, and you not disclose to us any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise.

10. Updates to this privacy policy

We may change this Privacy Policy. Please take a look at the “Effective Date” legend at the top of this page to see when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.

11. Contact us

If you have any questions about this Privacy Policy, please contact us: https://info.xigentsolutions.com/contact-us.