By Michael Kedik, Xigent VP Offering Management
Our first Full-Stack Observability (FSO) blog introduced you to Ed Ferron, Xigent’s FSO expert, and covered primary uses of the solution. In this second entry of our 6-part series, you will understand what FSO does, what sets it apart from other monitoring services, and why senior executives are praising its ability.
We have all seen fads in the IT industry that are temporary. Efficiency this, streamline that, we’ve heard it all! Yet, there are specific solutions that evolve the digital landscape that, once purchased, we couldn’t imagine a time without them.
FSO proves its worth for companies with business-critical technologies, software, and applications to keep their customers happy. If any single component is compromised, that could mean costly downtime. With FSO in place, businesses can pinpoint the exact area that is causing an issue. This improves staff efficiencies and saves countless hours of troubleshooting and finger-pointing.
As defined by Ed Ferron, “Full-Stack Observability includes the ability to provide code-level visibility, measure and monitor network performance, database performance, the infrastructure running your application, whether it’s in your data center or in a cloud infrastructure, and the code that’s executing the activities of that application.”
FSO works as the eye in the sky when it comes to monitoring your company’s performance, applications, and end-user experiences. Yet, what sets it apart from Application Performance Monitoring (APM)?
Ed tackles that question by saying, “APM came out first to help us understand the application in its entirety, Full-Stack Observability encompasses APM, but it really helps us understand all the other things that surround the application. This includes network performance in our data centers, across the cloud, security vulnerabilities that may be impacting our application, as well as the resources that our application takes. This helps us understand the cost and the resource utilization, so we can align that back to IT budgets and measurements that really matter to the CIO and those senior executives.”
Where traditional monitoring falls short by only viewing individual silos, FSO surveys the entire digital landscape to unite the business leadership and IT teams on every level. This way, when issues arise, they can be detected quicker and minimize downtime altogether.
“We often see customers deploy (APM) and (FSO) solutions in their mobile applications, eCommerce applications, and applications that solve real business problems.” Ferron also mentions, “In addition to those (applications) that are customer impacting like SAP… and the large-scale enterprise resource planning systems.”
End-users have become accustomed to having high-performance applications readily available at their fingertips. FSO allows organizations to track users digital experience to ensure a seamless experience. Should a problem occur, FSO helps your team identify the problem quickly to remedy it before it impacts the end-use.
Learn how Xigent helped one of the strongest financial organizations in the United States implement a unified platform that established a single source of truth for its applications and the users’ digital experience.