By Michael Kedik, Xigent VP Offering Management
As a business owner, wouldn’t it be helpful to understand the customer journey and the potential roadblocks within it? ThousandEyes Synthetic Application Performance Monitoring (APM) improves your company’s ability to reduce the amount of time to identify problems and the source of those problems in your applications faster.
ThousandEyes Synthetic APM is a solution that utilizes synthetic testing to simulate user journeys and interactions to monitor the performance of applications, networks, and services. Unlike traditional monitoring, which relies on real-user data and often uncovers issues only after they’ve occurred, synthetic testing is proactive, allowing IT teams to catch and resolve issues before users do.
This simulated approach provides insight into how users might experience an application under various scenarios. ThousandEyes Synthetic APM is valuable for identifying potential issues and ensuring smooth user experiences even during periods of high demand or across geographically dispersed user bases.
Most Browser and API Synthetic solutions provide a core set of metrics on user experience defined by the World Wide Web Consortium (W3C). However, these base metrics leave a critical gap in providing insight into browser and API performance. The gap ThousandEyes provides is arguably the most critical component: the deep network visibility between the source and destination. ThousandEyes is uniquely positioned to fill this gap in synthetic monitoring
Synthetic Application Performance Monitoring imitates user behaviors, performing scheduled tests to measure outcomes and detect potential performance issues. Here’s how it benefits user experience:
ThousandEyes provides a wealth of data, collected through synthetic testing, that empowers IT teams to maintain o11y and proactive troubleshooting. Key metrics include:
Adopting ThousandEyes Synthetic APM transforms monitoring, creating a more reliable digital environment. It provides enhanced visibility across all layers, from network connections to application health, ensuring no weak spots are overlooked. Synthetic testing enables proactive issue resolution, identifying issues before they affect users, reducing disruptions. Automated tests allow IT teams to save time for strategic work, and the solution’s strengthened observability—combining endpoint data, synthetic testing, and real-time alerts—supports continuous improvement and resilience.
Ready to unlock the art of the possible with ThousandEyes Synthetic APM? Connect with Xigent’s APM experts to enhance your monitoring and optimize your end-user experience!