Observability Solutions

Xigent’s Observability Managed Services deliver proactive visibility to help organizations maintain resilient, high-performing digital environments. Central to this offering is Network Insights as a Service (NIaaS), which uses ThousandEyes to provide deep, end-to-end observability from user endpoints to cloud applications. By combining synthetic testing, real user monitoring, and intelligent analytics, NIaaS detects performance issues before they impact users and accelerates root cause analysis to minimize downtime. With 24/7 monitoring, expert configuration, and business-aligned metrics, Xigent transforms traditional network management into a proactive, insight-driven strategy—ensuring optimized performance, improved user experiences, and reduced operational risk.

Complementing these managed services, Xigent’s observability product portfolio offers powerful tools that enable IT teams to monitor and optimize every layer of their infrastructure and applications. From Application Performance Monitoring (APM) and Cloud Monitoring to Endpoint Monitoring and Real User Monitoring (RUM), these solutions provide real-time insights, automated alerting, and customizable dashboards to support faster troubleshooting and smarter decisions. Network and Application Synthetics simulate traffic to preemptively identify issues, while Advanced Analytics and Visualization tools consolidate data across systems for a unified operational view. With these scalable, integrated solutions, organizations gain the visibility and intelligence needed to drive uptime, efficiency, and digital excellence.